Account, access and profile
Create your account, regain access and manage your profile.
Help Center
How can we help you with Fudi?
Find clear instructions for setting up your restaurant, operating the program or using your rewards.
Choose your route
A library for two ways to use Fudi
Restaurants
Set up and operate Fudi Rewards
From restaurant registration to daily operation and subscription.
First steps
Set up the essentials to start using Fudi Rewards.
- Start using Fudi as a restaurant
- Register a restaurant
- Complete the setup guide
- Requirements to publish a restaurant
Branches
Manage locations, hours, and operational controls per branch.
Team, roles and invitations
Invite the team and control their access to the restaurant and its branches.
Loyalty programs
Configure programs, rewards, validity and card design.
- Create a program by visits
- Choose a type of loyalty program
- Create a level program
- Set up rewards per visit
Daily operation and visits
Register visits, identify diners and resolve operational blockages.
- Manually register a visit
- Scan a diner's personal QR
- Confirm a visit
- How the interval between visits works
Visit QR
Register visits securely using fixed or dynamic QR codes.
- Register a visit with a printed QR
- Register a visit with a dynamic QR
- Show your personal QR code
- Differences between Fudi QR codes
digital menu
Set up, publish and share your restaurant's web menu.
Goals and reports
Define objectives by branch and consult operational and loyalty performance.
- Set goals per branch
- How daily and weekly goals work
- Consult operational reports
- Filter reports by date and branch
Rewards and redemptions
View rewards and manage redemptions securely.
- Redeem a reward
- Check available and upcoming rewards
- Understand the types of rewards
- How Reward Validity Works
Subscription and billing
Hire a plan and resolve pending payments from the web dashboard.
Restaurant property
Transfer control of a restaurant in a verified way.
- Transfer ownership of a restaurant
- Accept a transfer of ownership
- Cancel a pending transfer
- How a transfer of ownership is protected
Profile and publication
Control when restaurant information is available to diners.
- Edit restaurant information
- Change the logo
- Change the cover
- What happens when a restaurant does not have a logo
Materials and communication
Customize and download materials to promote Fudi Rewards.
- View marketing materials
- Customize the Fudi flyer
- Download marketing materials
- How the QR works to download Fudi
Security and data
Protect your account and know the consequences of sensitive actions.
- How Fudi protects your account
- What personal information do restaurants receive?
- What information does your personal QR contain?
- How Fudi uses your location
Diners
Use your visits and rewards
Discover restaurants, record visits and check your progress from the app.
Account, access and profile
Create your account, regain access and manage your profile.
Get started with Fudi
Install the app, get to know its sections and start accumulating visits and rewards.
- Start using Fudi Rewards
- Know the main sections of the app
- Register first visit
- Join a loyalty program
Visit QR
Register visits securely using fixed or dynamic QR codes.
- Register a visit with a printed QR
- Register a visit with a dynamic QR
- Show your personal QR code
- Differences between Fudi QR codes
Explore restaurants and menus
Discover restaurants, check their benefits and review their digital menus.
- Explore a restaurant and check its menu
- Explore restaurants
- Find a restaurant
- Filter restaurants by category
Programs, visits and progress
Check loyalty cards, activity and upcoming rewards.
- Check progress and rewards
- Know the types of loyalty programs
- How a visit program works
- How a level program works
Rewards and redemptions
View rewards and manage redemptions securely.
- Redeem a reward
- Check available and upcoming rewards
- Understand the types of rewards
- How Reward Validity Works
Security and data
Protect your account and know the consequences of sensitive actions.
- How Fudi protects your account
- What personal information do restaurants receive?
- What information does your personal QR contain?
- How Fudi uses your location
First steps
Frequent tasks
Create an account
Register your name, email and password in the Fudi Rewards app and verify your email to get started.
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Login
Access Fudi Rewards with your account email and password.
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Sign in with Google or Apple
Create or open your Fudi Rewards account with secure access from Google or Apple.
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Check email
Confirm your email with the six-digit code sent during registration.
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Recover password
Request a secure link from the app and set a new password on the Fudi Rewards website.
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Set a password on a social account
Create a Fudi password for an account that was used by Google or Apple.
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Support
Didn't find the answer?
Let us know if you need help with setup, operations, or your account.