Subscription and billing
Resolve a pending payment action
Regain access when your subscription indicates payment requires attention.
The app displays a payment action when there is a subscription that no longer grants access. The specific cause may be a late payment, an unpaid invoice, an incomplete down payment, or an inactive status.
- Open Subscription. From the app, the action opens the authenticated web dashboard.
- Read the alert to identify the exact status.
- If it is a pending renewal, select Resolve payment in Stripe.
- If it is the initial payment, go to Plan Management and select Retry Payment.
- Return to Fudi and check the new status.
Don't confuse this alert with Action Required when changing plans: that second warning lists incompatible configurations, not a problem with the card.
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