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Profile and publication

I can't publish the restaurant

Identifies the requirement or billing status that prevents publishing.

Type
Troubleshooting
For
Restaurants
Roles
Owner
Where
Mobile app, Web dashboard
Revised
22 Jul 2026

Review the private profile configuration guide. To publish you need:

  • name and category;
  • logo;
  • at least one active branch;
  • a loyalty program that is not on file;
  • an active subscription with sufficient capacity;
  • that the restaurant is not in active demo mode.

If configuration is missing, open the requirement from the guide and complete it in the app. If Choose plan and publish appears, end the web subscription and return to the publishing screen.

When there is a pending payment action, resolve it from Subscription. Only the owner can publish; Administrators, managers, and staff can view the guide, but must ask you to complete the action.

Do you need help with this procedure? Share the article and the step where you stopped.
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