I can't access my account

Access may fail due to credentials, the chosen method, or the connection status. Not seeing a restaurant after entering is a different authentication problem.

Email or password does not work

Confirm that you use the exact email address for the account. If you don't remember your password, select Forgot your password? and request a new link.

I usually log in with Google or Apple

Use the same provider and the same identity as the first access. If you cancel the authorization or the provider is unavailable, try again. Social accounts can create a password from My Profile for another form of access.

In the first access with Apple, Fudi needs an email. If Apple uses an unsupported private address to create an account, share your real email or use another method.

Verification code not working

Use the most recent code and check that it has not expired. Registration codes last for ten minutes and stop working after being verified or replaced.

I entered, but I don't see my restaurant

The session is valid, but your account may not have access to the expected restaurant. Confirm that you used the guest email, accept the pending invitation, or open the selector if you have access to another restaurant.

If the problem persists after these checks, contact Support and indicate the access method and the visible message, without sharing passwords or codes.